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Privacy Policy

Effective date: May 7, 2026

Your privacy matters — to you, to us, and to the entire ShapeBaseX community. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights and choices.

ShapeBaseX
Suite 402, Al Thuraya Tower 1, Dubai Internet City, Dubai, UAE, PO Box 500111

1. Information We Collect

1.1 Information You Provide

This is information you provide directly when interacting with us:

• Email Sign-Ups: When you request reports or content, we collect your email address. We may also collect your name and IP address.
• Other Services: For certain features, we may request additional information. You may choose not to provide it, but some services may not be available.

1.2 Information Collected Automatically

When you use our website, we may automatically collect:

• IP address (full or partially anonymized)
• Browser and device information
• Pages visited and time spent
• Referring URLs

We use cookies, pixels, and similar tracking technologies to analyze behavior and improve performance.

1.3 Information From Third Parties

We may work with advertising and analytics partners who use technologies to collect information about your browsing activity. Learn more: www.aboutads.info

2. Legal Bases for Processing

We process data based on:

• Consent – when you opt in to marketing or SMS
• Contractual necessity – to provide services
• Legal obligations – where required by law
• Legitimate interests – to operate and improve our business

3. How We Use Your Information

We use your information to:

• Operate and maintain our website
• Improve user experience
• Send marketing and service-related communications
• Respond to inquiries and provide support
• Prevent fraud and ensure security
• Measure advertising effectiveness

4. Where Your Information Is Stored

Your information may be transferred to and stored in the United States or other jurisdictions where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

5. Data Retention

We retain personal data only as long as necessary for providing services, legal compliance, and dispute resolution.

6. Cookies and Tracking Technologies

We use cookies and similar tools to improve functionality, analyze traffic, and personalize content and ads. You can control cookies via your browser settings.

7. Security

We use appropriate security measures to protect your data. However, no system is completely secure.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

9. Your Rights

Depending on your location, you may have the right to access, correct, request deletion of, restrict, object to processing of, or request portability of your data. Contact us to exercise your rights.

SMS / Text Messaging Policy

ShapeBaseX operates an SMS program for users who provide prior express written consent.

• We collect your number only when you voluntarily provide it via our website.
• We do not collect phone numbers from third parties.
• We use your number to send account/service messages and marketing messages (if opted in).
• We comply with the Telephone Consumer Protection Act (47 U.S.C. § 227).
• Consent is not required to purchase.
• Transactional messages: frequency varies. Marketing: up to 14 messages per month.
• Standard carrier rates may apply.
• To opt out, reply STOP or email contact@shapebasex.com
• SMS consent records retained minimum 4 years; opt-out records minimum 10 years.
• We do not sell or share SMS opt-in data for marketing.
• Our services are not intended for individuals under 18.

10. Contact Us

Email: contact@shapebasex.com
ShapeBaseX
Suite 402, Al Thuraya Tower 1
Dubai Internet City, Dubai, UAE
PO Box 500111

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Terms of Service

Effective date: May 7, 2026

Welcome to ShapeBaseX. Please read these Terms of Service ("Terms") carefully before using our website or any of our associated domains (the "Service").

1. Interpretation and Definitions

• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Country refers to: United States.
• Company ("We", "Us", "Our") refers to ShapeBaseX, Suite 402, Al Thuraya Tower 1, Dubai Internet City, Dubai, UAE, PO Box 500111.
• Device means any device that can access the Service.
• Service refers to the Website at shapebasex.com.
• You means the individual accessing or using the Service.

2. Acknowledgment

These Terms govern your use of the Service and form an agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

3. Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by us. We assume no responsibility for their content, privacy policies, or practices.

4. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason, including if You breach these Terms.

5. Limitation of Liability

To the maximum extent permitted by law, the Company's total liability shall be limited to the amount You paid through the Service, or 100 USD if no purchase was made.

6. "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express or implied.

7. SMS Text Messaging Consent

7.1 Program Description

ShapeBaseX may send SMS messages including account notifications, order updates, and marketing messages such as health tips and promotions.

7.2 TCPA Consent

By providing your phone number and opting in, you give prior express written consent under the Telephone Consumer Protection Act (47 U.S.C. § 227) to receive automated and/or prerecorded messages.

7.3 Consent Not Required

Consent is not a condition of purchase.

7.4 Message Frequency

Message frequency varies. Marketing messages are sent up to 14 per month.

7.5 Message & Data Rates

Standard message and data rates may apply.

7.6 Opt-Out

You may opt out at any time by replying STOP or by contacting contact@shapebasex.com. Requests are processed within 10 business days.

7.7 Support

Reply HELP or contact contact@shapebasex.com

7.8 Data Use

We do not sell or share SMS opt-in data with third parties for marketing purposes.

8. Changes to These Terms

We may update these Terms at any time. Continued use of the Service means You accept the updated Terms.

9. Governing Law & Disputes

9.1 Governing Law

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law principles.

9.2 Informal Resolution

Before filing a claim, you agree to contact us at contact@shapebasex.com and attempt to resolve the dispute within 30 days.

9.3 Arbitration

Unresolved disputes shall be settled by binding arbitration under the rules of the American Arbitration Association (AAA).

9.4 Class Action Waiver

YOU AND SHAPEBASEX AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS PART OF A CLASS ACTION.

9.5 Injunctive Relief

Either party may seek equitable relief in Ohio courts.

9.6 Arbitration Opt-Out

You may opt out of arbitration within 30 days by emailing contact@shapebasex.com.

9.7 Severability

If any provision is invalid, the rest remains in effect.

Important Disclaimers

By subscribing to SMS, you agree to receive messages from ShapeBaseX. Message and data rates may apply. Reply STOP to cancel at any time. Content provided is for informational purposes only and does not constitute medical or professional advice.

Contact Us

Email: contact@shapebasex.com
ShapeBaseX
Suite 402, Al Thuraya Tower 1
Dubai Internet City, Dubai, UAE
PO Box 500111